Whenever we undertake Social & Market Research projects throughout Africa, we have Analysts crunching data in spreadsheets, Researchers designing surveys in order for our customers to gain valuable insights, and Interviewers in the field who collect the data that needs to be crunched and analysed.
But, who’s “backing them up”? 🧐
Well, it’s the IT Department.
We make sure:
- Their hardware doesn’t crash when they hit ‘calculate’ on 50,000 rows of data.
- Their laptops are set up efficiently so that they can continue crunching data or designing surveys while eliminating or minimizing downtime.
- Their assigned tablets are updated & running smoothly with the necessary software that’s required for successful data collection.
Conclusion
Keeping our team’s tech running smoothly means reports don’t get delayed by IT bottlenecks, our surveys are created without complications, and interviews are conducted in a timely manner.
We keep the tech running so our team can deliver the most current, real-time data to our clients without missing a beat. We eliminate the lag, so our insights never lag. This allows our company to complete projects on time, within budget, and with the freshest data possible.