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Data Privacy

Our Data Collection department is led by experienced field managers.

Across our core markets (East, West, and Southern Africa), we maintain field forces of experienced interviewers, team leaders and supervisors.

In other markets, we enlist the services of field suppliers, all of whom we have worked with on many occasions over the years.

Traditional F2F fieldwork has been switched to CAPI almost entirely. We mainly use the Dooblo platform, but also RCS and Kobo.

The Covid-19 pandemic has led us to embrace change quickly and to diversify our portfolio:

We established Online Communities as well as CATI Panels in our most important markets.

Platforms we use include Dooblo, RCS, and Nebu.

Irrespective of whether data collection occurs F2F or telephonically, we strictly implement our Covid-19 Safety Protocols